White Waterfall

Delivery Fee

Self Free Pick Up

1) Kwun Tong Workshop (Address: 4/F, Lucky Factory Building, 63 -65 Hung To Road, Kwun Tong, Kowloon, Hong Kong SAR)

General Delivery Areas (HK Island, Kowloon, New Territories):  

1) Kowloon: $100

2) HK Island: $150

3) New Territories: $150

Note: The above delivery cost is for reference only, the delivery fee will be shown on the check out page.

Note: The above delivery cost is for reference only, the delivery fee will be shown on the check out page.

Change of Delivery Information

Please contact us at least 2 working days before the scheduled delivery by WhatsApp https://wa.me/85294477356.

Failure of Delivery

If we are unable to contact the recipients / the recipients refuse to sign for receipt / the delivery information is incorrect,

Residential address: we will pass the product to the management office / leave the flower outside the address.

Commercial or office address: we will pass the product to the reception of other colleagues for relaying

Delivery address is incorrect: the flower will be returned to our workshop.

Note:

(1) The product will be returned to our workshop if the delivery is not successful with the above alternatives.

(2) Rearrangement fee and additional transportation cost will be charged to the Customers. 

(3) For products with fresh flowers, the new delivery date / pick up day can only be the day after the original delivery date.

(4) Refund and rearrangement on the products will not be applied.

Every floral product is unique and handmade by our Florists. The photos and descriptions of floral arrangements on our website are for reference only.

The actual products may be different from the photos. Fresh flowers items and colors vary by seasons. IRIS1.6c Florist reserves the right to substitute any of the items based on availability and we ensure that the items replaced will be of equivalent value or similar feature as your selected products. IRIS1.6c Florist reserve the rights to proceed the order without notifying you in advance in order to prevent any delays.

At the time of ordering, we consider that you have read and accepted the above terms and conditions.

Every floral product is unique and handmade by our Florists. The photos and descriptions of floral arrangements on our website are for reference only. Please allow 1-2cm discrepancy due to manual measurement.

Preserved Flower Care Tips:
1. Do not water preserved flowers or touch them frequently
2. Avoid exposing preserved flowers to sunlight or strong light
3. Prevent preserved flowers from being blown directly by air-conditioner or being refrigerated
4. If you wish to remove the dust surrounding the flower, it’s suggested that hair dryer should be used in a low speed to blow away the dust

1. Clean your vase thoroughly. Any lingering bacteria will make your flowers wilt faster

2. Fill the vase two-thirds with fresh, lukewarm water and add your flower food

3. Remove any foliage that will sit below the waterline to avoid build-up of debris

4. Trim about 2-3cm from the bottom of the stems at a 45-degree angle. We recommend varying the stem length to give your arrangement a height range

5. Change the water regularly after the second day. Just like us, flowers love clean water

6. Keep your flowers out of direct sunlight to prolong their life

7. Remove any wilted flowers. Besides not looking as attractive, they can spread mould onto the others